Last updated: 2026
1. 7-day money-back
New email packages may be refunded within 7 days if not heavily used. Domain registration/renewal/transfer and one-time setup fees are excluded.
2. After 7 days
Prorated account credit may be issued instead of cash refund. No refund for completed domain operations.
3. How to cancel
Via client area or support ticket at destek@ultramail.com.
4. Chargebacks
Abusive chargebacks may lead to immediate suspension and collection action.
